General FAQs

What are your hours?


Monday thru Friday from 8am – 5pm Saturday 12pm-5pm




What if I arrive late?


If you arrive late we will do our best to accommodate you. It’s best to try to arrive early to get acquainted with our facility, especially if it is your first visit.




How do I book an appointment


The easiest way to book an appointment is by signing up online here. You can also call us at 504.559.1799.




Do you offer Student or Military discounts?


We also offer a Heroes Discount for Military, Police, Firefighters and Teachers (both active and retired). You will need to come in and show your ID in order to have the 20% off added to your purchase.




Do you offer gift cards?


Yes, avaliable in store.




Do you offer group discounts for School Sports Teams/Athletes


Call us at (985) 327-5707 to discuss your team’s or group’s needs.




How old do you have to be to use your treatments?


You must be 18 years old to participate in infrared sauna and red light therapy. If you are 12 or older, you may do a session if accompanied by a parent or guardian.




What is your cancellation policy?


All sessions must be cancelled or rescheduled within 12 hours prior to the appointment time in order to receive a full refund. All sessions cancelled within the 12-hour window will be charged in full. If you are running late, please call us- we will always do our best to accommodate you!




If I don't use all of my sessions in my Monthly Membership each month do they roll over into the following month?


No, unused sessions do not roll over. If you think you may not use all of them we suggest trying a smaller membership package or purchase a series first to see how you may use your sessions.





BEMER FAQs
Sauna FAQs
Dry Float FAQs
Red Light FAQs
IV Therapy FAQs
Thermography FAQs
Auricular Therapy FAQs